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Sharpnodehub

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: February 15, 2025

Information We Collect

When you visit Sharpnodehub or use our rolling budget education services, we collect several types of information to provide you with the best learning experience possible.

Personal Information

Name, email address, phone number, postal address, and professional background when you register for our programs or contact us for information.

Educational Data

Course progress, assignment submissions, quiz results, participation in discussions, and feedback on learning materials to track your educational journey.

Technical Information

IP address, browser type, device information, cookies, and usage patterns to improve our website functionality and user experience.

Communication Records

Support tickets, email correspondence, chat logs, and feedback submissions to provide better customer service and program improvements.

How We Use Your Information

Your information helps us deliver quality financial education and maintain a secure learning environment. Here's how we put your data to work:

  • Educational Services: Delivering course content, tracking progress, providing personalized learning recommendations, and issuing certificates upon completion.
  • Communication: Sending course updates, important announcements, technical support responses, and educational newsletters you've subscribed to.
  • Platform Improvement: Analyzing usage patterns to enhance our learning platform, develop new features, and optimize user experience.
  • Legal Compliance: Meeting regulatory requirements in South Korea, protecting intellectual property, and maintaining accurate business records.
  • Marketing: Sharing information about new courses, special offers, and educational resources that match your interests (you can opt out anytime).

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in these specific situations:

We only share your information when necessary to provide our services, comply with legal requirements, or protect our legitimate business interests.

  • Service Providers: Third-party companies that help us operate our platform, process payments, send emails, or provide customer support under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government investigation, or to protect the rights and safety of our users and business.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new organization.
  • Educational Partners: With your consent, we may share relevant information with employers or educational institutions for internship or job placement purposes.

Your Privacy Rights

Under South Korean privacy laws and our commitment to transparency, you have several important rights regarding your personal information:

Access Rights

Request a copy of all personal information we hold about you, including how we collected it and how we're using it.

Correction Rights

Update or correct any inaccurate personal information in your account or our records at any time.

Deletion Rights

Request deletion of your personal information, subject to legal and legitimate business requirements.

Processing Limits

Restrict how we process your information or object to certain uses of your data.

Data Portability

Receive your personal information in a structured, commonly used format for transfer to another service.

Consent Withdrawal

Withdraw consent for marketing communications or optional data processing activities.

To exercise these rights, contact us at support@sharpnodehub.com. We'll respond within 30 days and verify your identity before processing your request.

Data Security Measures

Protecting your information is a top priority. We implement multiple layers of security to safeguard your personal and educational data:

Encryption

All data transmission uses SSL encryption, and sensitive information is encrypted at rest in our databases.

Access Controls

Strict employee access controls ensure only authorized personnel can access your information for legitimate business purposes.

Regular Audits

We conduct regular security assessments and vulnerability testing to maintain the highest protection standards.

While we implement industry-standard security measures, no online platform can guarantee complete security. We encourage you to use strong passwords and report any suspicious account activity immediately.

Data Retention Periods

We retain your information only as long as necessary to provide our services and meet legal obligations:

1

Active Learning Period

While you're enrolled in courses, we maintain all educational records and personal information to support your learning experience.

2

Post-Completion (3 Years)

After course completion, we keep educational records for three years to provide transcripts, certificates, and alumni services.

3

Business Records (7 Years)

Financial and legal records are retained for seven years to comply with South Korean business and tax regulations.

4

Marketing Data (Until Opt-Out)

Marketing communications continue until you unsubscribe or request removal from our mailing lists.

Cookies and Tracking Technology

Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform.

  • Essential Cookies: Required for basic website functionality, including login sessions, shopping cart contents, and security features.
  • Analytics Cookies: Help us understand website usage patterns, popular content, and areas for improvement through aggregated data.
  • Preference Cookies: Remember your settings, language choices, and customization preferences for future visits.
  • Marketing Cookies: Track your interests to show relevant educational content and course recommendations (with your consent).

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We don't use third-party tracking for advertising purposes.

International Data Transfers

As an educational platform serving international students, we may transfer your information outside South Korea for specific business purposes:

All international data transfers comply with South Korean privacy laws and include appropriate safeguards to protect your information.

  • Cloud Services: Our learning platform uses secure cloud hosting services that may process data in multiple countries with equivalent privacy protections.
  • Educational Partners: With your consent, we may share information with international employers or educational institutions for placement opportunities.
  • Support Services: Customer support and technical services may be provided by teams in different countries under strict privacy agreements.

We ensure all international transfers include contractual protections, adequacy decisions, or other appropriate safeguards as required by law.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:

  • Email Notification: Important changes will be communicated directly to your registered email address at least 30 days before taking effect.
  • Website Notice: Prominent notices on our website will alert visitors to policy updates and their effective dates.
  • Account Dashboard: Logged-in users will see notifications about privacy policy changes in their account area.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

Privacy Questions and Concerns

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help:

Email: support@sharpnodehub.com

Phone: +82632540590

Address: c/o Shinsegae Centum City - 5F 35 Centumnam dae-ro, Busan, South Korea

We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about your personal information.